We offer free shipping worldwide, please inform yourself with the local customs office for import taxation.

Please check the following site to help you understand your skin better: https://cremaskincare.com/pages/what-type-of-skin-do-you-have

We have a seal applied to the shipping box in order to ensure the quality, once the seal is opened items cannot be returned (customs controls are excluded as we do not have any influence on their controls). If there are any problems with the products just get in touch with us at info@cremaskincare.com 

Once you place an order you receive an immediate email with the confirmation and order details. Once we have packed and prepared your order you will receive another email confirmation with the tracking number and the link to the parcel service provider.

You can view the approximated duration of shipping to your country under the following link: 

https://www.deutschepost.de/content/dam/dpag/images/B_b/Briefe_ins_Ausland/downloads/dp-brief-international-landfuerland-012019.pdf

Please always make sure to check the ingredients of our products before using them. We do not use any harmful substances in our products, but personal allergies and the respective effects can always be dangerous and should be avoided. Some of our products contain very effective ingredients, as a result it might be possible that your skin first has to build up a tolerance, in this case use the product every other day. If you have severe problems please contact your family doctor and or get in touch with us at info@cremaskincare.com

We provide a description of use under the main product page and specifications of the products. In order to get the most out of our products please follow the instructions accordingly.

We would love to answer your additional questions and support you in the best possible way, please write us at info@cremaskincare.com